Early Education Manager 315 King

Early Education Manager

Full Time • 315 King
Responsive recruiter
Benefits:
  • 403(b)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Savings bank
  • Training & development
  • Vision insurance
  • Wellness resources
  • Free food & snacks
  • Parental leave
JOB TITLE: Early Education Manager
FLSA STATUS: Exempt, Full-time, 40 hrs/week 
SHIFT: 8:00AM-5:00PM (one hour, unpaid lunch break)
SUPERVISOR: Senior Director of Early Education 
LOCATION: Pottstown, PA

WHAT WE ARE LOOKING FOR:
The Early Education Manager serves as a critical administrative lead responsible for the comprehensive lifecycle of student data and family engagement. This role ensures the integrity and security of all enrollment records through the meticulous maintenance of digital management systems and physical archives. Beyond data entry, the Early Education Manager orchestrates essential operational workflows, including the monitoring of daily attendance, the management of rigorous CACFP documentation, and the execution of high-level compliance reporting. As a primary liaison for the center, the Early Education Manager facilitates professional and timely communication with families, ensuring that all documentation—from initial inquiry to monthly attendance reconciliation—is handled with precision and a commitment to the organization’s mission of service excellence.
 
WHAT YOU’LL BE DOING (Includes, but not limited to):
Enrollment & Lifecycle Management
  • Directs the Early Education enrollment lifecycle to ensure a seamless and compliant experience for new families:
    • Executes comprehensive project management to guarantee timely enrollment, proactive communication, and rigorous follow-up.
    • Facilitates the distribution and review of family handbooks to ensure parents are fully informed of center policies and expectations.
    • Coordinates the immediate transfer of critical allergy and dietary information to the kitchen staff to ensure student safety and nutritional compliance.
  •  Facilitates the prospective family experience by conducting center tours, providing comprehensive program information, and managing the scheduling and execution of enrollment meetings.
  • Maintains and updates waiting lists in Early Education Center software programs.
Family Engagement & Communication
  • Directs all general family communications, managing both digital outreach and on-site displays to ensure consistent, professional, and timely information sharing across the center.
  • Serve as the primary point of contact for all incoming telephonic inquiries, maintaining a professional, welcoming, and "smiling" brand voice that aligns with YW3CA standards.
  • Facilitates recurring parent information and feedback sessions, serving as a key resource for families by connecting them to supportive programs and driving overall YWCA engagement and participation.
  • Links families and guardians to central intake department to boost overall YW3CA engagement and participation.
  • Consistently uploads or follows YW3CA central intake procedures when communicating with individuals and families.
  • Manages the timely posting of time-sensitive physical notices to ensure clear and immediate communication of center updates to all families.
  • Create signage for EEC and all communication using inclusive language and Conscious Discipline skills.
Facility Access & Safety
  • Manage the center’s primary access point by screening all visitors and vendors, ensuring strictly authorized entry in alignment with state licensing and safety protocols.
  • Exercise high-level discretion and professional judgment when identifying unfamiliar individuals, escalating safety concerns to leadership immediately to maintain a secure environment for students and staff.
  • Provides critical classroom support as needed to manage center "codes" and maintain immediate operational safety and coverage requirements.
  • Coordinates the end-to-end logistics for holiday gift distribution programs in collaboration with the Senior Director of Institutional Initiatives and EEC leadership to ensure efficient delivery and equitable community support.
Data Compliance & Records Management
  • Reconciles daily student attendance records to ensure accuracy across internal tracking systems and interdepartmental operations:
    • Verifies that all absences are recorded in Tadpoles, initiates direct outreach to families for status updates, and provides real-time absence notifications to the finance and kitchen departments.
    • Monitors extended absences of five days or more, facilitating the mandatory reporting to the finance department for ELRC (Early Learning Resource Center) compliance.
  • Update and maintain accurate Early Learning Network classrooms, child and teacher data in Pelican for Infant/Toddler Contracted Slots and Pre-K Counts Program.
  • Oversee required reporting (attendance, CACFP, adverse actions etc.).
  • Maintains accurate and up to date child files, and other EEC files.
  • Disseminates sensitive child-related documentation, including emergency contact forms and mandatory classroom records, while maintaining the highest standards of confidentiality and follow-up communication.
  • Maintain confidentiality in all children, family, and staff records.
Operational Support & Administration
  • Execute precise message routing by capturing detailed inquiries and utilizing Microsoft Teams and phone transfers to connect families with the appropriate department or leadership member.
  • Coordinate the daily receiving and internal notification process for all incoming mail and packages to ensure efficient pickup from the front desk area.
  • Execute essential administrative production tasks, including professional-grade laminating, faxing, and high-volume photocopying of classroom and enrollment materials.
  • Adheres strictly to all EEC staff handbook guidelines and organizational procedures to ensure consistent and professional operational standards.
  • Other duties as assigned within the scope of position expectations.
 
WHAT YOU’LL BRING TO THE POSITION
  • Understanding of YW3CA mission, goals, and objectives and strong commitment to integrate mission objectives into daily practices in the center.
  • A high degree of technical literacy, including the ability to navigate complex Microsoft Office tasks and adapt quickly to new organizational software.
  • Strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, families, and members of the community. 
  • Knowledge of the concepts and practices associated with early childhood education, including but not limited to:
    • Child development (birth through school age)
    • Early education social emotional best practices.
    • Basic classroom management procedures
  • Highly organized results-oriented thinker with ability to implement processes independently. 
  • Proactive attitude and initiative with a  strong desire for continued growth and learning.
  • High level of cultural competence and sensitivity toward community-specific issues, utilizing an empowering approach to build strong, supportive relationships with individuals and families from diverse backgrounds.
  • Familiarity with Child and Adult Care Food Program (CACFP) Regulations (a plus).
  • Familiarity with Keystone STARS and Conscious Discipline social emotional curriculum (a plus).
  • Ability to work independently with a high level of energy and contribute as part of a larger team.
  • Strong commitment to the mission and values of YW3CA.
  • Strong spelling, grammar, and organizational skills.
Other Position Factors
The other position factors described here are representative of those that must be met by an employee to successfully perform the essential tasks of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Requirements include:
    • The ability to take frequent walks, use hands and fingers, handle objects, tools, or controls, talk to and hear voices at many levels. 
    • The ability to kneel, bend, squat or crawl and stand for periods of time in both indoor and outdoor environments 
    • A specific vision ability including the ability to see up close and up to a certain distance, to see colors, have peripheral vision and depth perception. 
    • The ability to lift 50 pounds. 
    • The ability to sit on the floor and/or ground outside to be actively involved with the children. 
  • Position may require occasional trips to attend conferences, seminars, and meetings. 
  • Position may require stepping into classroom to cover breaks and work in ratio to maintain compliance with the center license and funding requirements.
  • May require working non-traditional hours based on operational needs. 
Education & Experience:
  • Bachelor’s degree in early childhood education, child development, special education, elementary education or the human services field preferred, associate’s degree accepted. 
  • 2 years of verifiable experience working directly with children.
  • 5-7 years working in Early Education administration.
  • Pediatric CPR and First Aid certification.
  • Must be willing to submit to background checks in accordance with local law and regulations.
  • Current Health Assessment and TB test.
  • A valid driver’s license and personal, reliable transportation.
Compensation: $55,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

YW Benefits**

Affordable Health, Dental, and Vision Insurance.
Annual Paid Business Closures according to the organization’s annual Business Closure Calendar.
Voluntary MetLaw benefit provides employees with professional legal counsel for a broad range of legal services.
Voluntary Term Life Insurance provides employees’ beneficiaries with a financial protection plan.
Voluntary Hospital Indemnity Insurance provides a range of fixed, lump-sum daily benefits to help cover costs associated with a hospital admission, including room and board costs.
Voluntary Accident Insurance provides a range of fixed, lump‐sum benefits for injuries resulting from a covered accident.
Voluntary Critical Illness Insurance provides a fixed, lump- sum benefit upon diagnosis of a critical illness, which can include heart attack, stroke, paralysis and more.
Voluntary Flexible Spending Account provides support for employees’ out-of-pocket health care costs.
Short-Term and Long-Term Disability Insurance at no cost to the employee. 
YWCA Retirement Plan: After two years and two thousand hours, you are automatically vested into the plan. YW3CA contributes a percent of an employee’s gross each pay, currently at 5% and the fund also matches 2%.
Voluntary 403(b) Retirement plan available through Mutual of America, may include an employer discretionary contribution at the close of each plan year.
Generous Paid Time Off plan (including Vacation, Sick, and Personal PTO) which includes partial PTO rollover each calendar year.
Tuition discounts for a variety of undergraduate, graduate, and certificate programs at the selected higher education institutions. Discounts vary depending on institution and program.
Employee Assistance Program (EAP) offers employees family care services, legal services, and financial services
Employee Discount on private pay childcare tuition.
Through American Funds, employees have access to the College America 529 Saving Plan that has significant tax advantages and allows employees to build a college fund for their family’s educational needs.

**Restrictions may apply based on position hours